Trax Investigations UK
Privacy Policy:
Business Name: Trax Investigations UK.
Email: info@traxinvestigationsuk.co.uk
Location: UK.
ICO Registration Number: ZC077245.
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The Personal data that we collect:
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- Name.
- Email addresses.
- Phone number.
- IP addresses.
- Messages submitted via contact form.
- Case related Information.
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How We Collect It:
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- Contact forms.
- Email enquiries.
- Phone calls.
- Client onboarding.
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Why We Collect it:
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- Responding to enquiries.
- Providing investigative services.
- Legal compliance.
- Security and fraud prevention.
- Improving website performance.
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Who We Share Data With:
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- Legal Authorities (if required by law).​
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How We Protect Data:
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- Secure servers.
- Encryption (where applicable).
- Confidential handling of cases.
- Access Controls.
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Lawful Basis for Processing:
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- Contract: We process personal data where it is necessary for the performance of a contract with our clients, skip tracing and background checking services.
- Legitimate Interests: We process data on the basis of legitimate interests where it is necessary for the provision of investigative and legal support services, including process serving, skip tracing, and background checks. These interests are balanced against the rights and freedoms of the individuals concerned, and data is processed in a proportionate and lawful manner.
Legal Obligation: We may process personal data where required to comply with legal obligation, including court orders or regulatory requirements.
Consent: We process data on the basis of consent where individuals voluntarily provide their information, such as when submitting enquiries through our website contact forms or contacting us directly by email or telephone. Where consent is relied upon, individuals have the right to withdraw their consent at any time by contacting us. Withdrawl of consent will not affect lawfulness of any processing carried out before consent was withdrawn.
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Individual Rights:
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- Right to access.
- Right to rectification.
- Right to erasure.
- Right to restrict processing.
- Right to object.
- Right to portability.
- Right to withdraw consent.
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We retain personal data only for as long as necessary for the purposes for which it was collected, including legal and regulatory requirements.
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If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Comissioner's Office
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We may update this Privacy Policy from time to time. Any changes will be posted on this page.
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Our website uses cookies and similar technologies to ensure it functions correctly, remains secure, and to improve user experience. Strictly necessary cookies are used to enable core website functionality such as security, page navigation, and form submissions. These cookies do not collect personal data and do not require user consent. We may use functional or analytical cookies to understand how visitors interact with our website and to improve its performance. Where such cookies are used, they are only placed with the users consent. We do not use marketing, advertising, or tracking cookies, and we do not profile website visitors or engage in behavioural advertising. Users can manage or withdraw cookie consent at anytime through their browser settings or via our cookie management tool (where applicable).